Shipping policy
Shipping Policy
ALENO / One of One Art dispatches orders from Manchester, United Kingdom.
Order processing
Orders are prepared for dispatch as quickly as reasonably possible. Some art prints and framed products may be prepared to order.
If an unexpected delay materially affects your order, we will contact you using the contact information supplied with your order.
Shipping costs and delivery estimates
Available shipping services, shipping charges and estimated delivery times are displayed at checkout before you complete your purchase.
Please make sure that your delivery address is complete and accurate before submitting your order.
Delivery dates and times are estimates unless we expressly state otherwise. Your statutory rights regarding delivery are not affected.
Damaged orders
If your order arrives damaged, please contact us as soon as possible.
Please provide your order number and, where possible, photographs of the item and its packaging so that we can resolve the issue quickly.
Missing or delayed orders
If your order has not arrived within the expected delivery timeframe, please contact us and include your order number.
Contact
ALENO / One of One Art
Manchester, United Kingdom
Website: aleno.co.uk
Email: oleksandrtkalov@gmail.com
Phone / WhatsApp: +44 7449 296081